Payment methods today run the gamut from physical cash to mobile wallets. Still, cards and bank transfers remain the top preferences for consumers and corporates alike.

To maintain their dominance in the face of competition from globally networked digital platforms, banks and other traditional payments players will need to take both offensive and defensive action—beyond the transaction.

Decisive actions can result in new and reoriented models, differentiating propositions, and new revenue streams. They can lead to banks “running with unicorns” by collaborating with fintechs and other non-traditional partners. They can also help make trust a point of distinction.

Through these actions, players can transform their buyer and merchant experiences, using card and digital payment innovation to eliminate friction while increasing speed, security and convenience.
We have the insights, skills and capabilities to help make it happen.

With slowing growth, a quickening trend toward commodity transactions, and billions in revenue being threatened by new competitors, incumbent retail payments leaders face decision points of no return. Those that adopt a data-centered business model, powered by open and flexible technologies, to transform their retail-payments customer experience will deliver new value-added services in ways that keep them relevant and protect their market positions. Those that don’t may very well be relegated to a utility position, providing back-end transactional services.

We enable payments leaders to effectively shift their customer value proposition from transactions to experiences.